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Guarantee:
All work is guaranteed by ib designs. If not fully satisfied with
your piece of jewelry, we will replace or refund your purchase price.
Recommendation:
Please avoid wearing your pieces in chlorine found in pools and
hot tubs. This harsh element affects the integrity of the metal.
Shipping:
If ib designs has your item available, your order will be shipped
on the next business day. If ib designs does not have your item
available at the time you purchase it, we will alert you by email
and ship your order within one week.
We use the U.S. Postal Service for all shipments, and we insure
all shipments. You can choose from Priority Mail ($15), Express
Mail ($25), or FedEx ($40) options.
Exchanges/Repairs
If you need an exchange a purchase or require repair to an item you purchased from ib, please ship the item(s) to our mailing address and include $10.00 for return shipping. Please include instructions.
Mailing address:
PO Box 223305, Christiansted, St. Croix VI 00822
Your privacy:
We are committed to maintaining the privacy of our customers. When
you place an order with ib designs, the information you share --
name, address, phone numbers and information about the products
you order -- is never distributed or sold to an outside party. Our
secure e-commerce website utilizes the highest level of encryption
security available. This means you can rest assured that communications
(eg. credit card numbers) between your browser and this site's servers
are private and secure when the SSL session is activated.
If you still are uncomfortable with placing an order through our
website, please call us at 340-773-4322 to place your order. |
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